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Orders And Shipping

WHEN WILL I RECEIVE MY TRACKING NUMBER?

We will process your order the same day it is placed. Your tracking number will be sent to your order within 2 working days

TAX FOR INTERNATIONAL ORDERS.

For all international orders please check your country's tax depart for tax payment in your country when the package arrives at your respective country's customs department. 


HOW LONG DOES IT TAKE TO RECEIVE THE PACKAGE?
 

We ship out the orders on the same day of purchase except for those orders that were received after the shop closing hours. We will ship on the next working day for those orders we received after the shop closing hours.

We only support delivery in the following areas:

 

Belgium、Denmark、France、Germany、Ireland、Italy、 the Netherlands、Portugal、Spain、 the United Kingdom.
If you can place an order normally, it means that you are within the delivery range. Please rest assured to buy.
Our courier partner is GEODIS. Estimated arrival time:4-7days

HOW DO I CANCEL MY ORDER?

You may write us an email at clare@acetopway.net to cancel your order. If the order is already shipped, It can not be revoked. You may send it back to us for a refund. Please read the refund and exchange policy for detail.